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Transportation Reaching People Program Aide 2 (Temporary/Part-Time)

Clackamas County

Transportation Reaching People Program Aide 2 (Temporary/Part-Time)

Job ID: 107482

Location: Oregon City, Oregon

Full/Part Time: Part Time

Regular/Temporary:Temporary

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, July 1, 2024.

PAY AND BENEFITS

Hourly Pay Range: $20.910149 - $26.303793

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

A temporary status or seasonal status position receives EAP benefits only. Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked with a maximum accrual of eighty (80) hours per year

JOB DETAILS AND QUALIFICATIONS

Clackamas County's Social Services Division is seeking a part-time, temporary Program Aide 2 to support the Transportation Reaching People (TRP) program. The program provides transportation to residents of Clackamas County who are older adults or those who experience a disability, driving program participants to medical appointments, personal business, and to access food and socialization opportunities.

The Program Aide 2 will support the TRP program by completing administrative tasks such as data entry, reporting, training documentation, and recordkeeping. Additionally, the Program Aide 2 will help with the implementation new program requirements related to TriMet funding, including identifying eligible riders for TriMet LIFT, ensuring they are correctly documented in the dispatching system, and helping with implementation of eLearning modules for volunteers.

This is an excellent opportunity for applicants looking for impactful and community-oriented part-time work! An ideal candidate will be highly organized and deliver outstanding customer service to both internal and external clients.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of two (2) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position

• Experience with Microsoft Office Suite

• Experience providing customer service including strong communication skills

• Experience maintaining program record keeping systems, tracking, and processing complex data entry tasks

• Experience with office procedures, practices and equipment including personal computers and related software

• Experience establishing and maintaining cooperative relationships with service providers, agencies, law enforcement and other social service professionals

• Ability to relate to a wide variety of people of varying ages, cultural, socioeconomic backgrounds and needs

Preferred Special Qualifications/ Transferrable Skills:*

• Experience working with seniors and/or individuals with disabilities

• Experience using transportation service dispatch software and online systems

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea.

• Must pass a criminal history check which may include national or state fingerprint records check

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Duties may include but are not limited to:

• Administrative Support - Provides information about program services; processes requests for service; reviews and processes program applications; explains and interprets program requirements. Help with implementation of LIFT eligible riders and fare reimbursement program.

• Reporting - Pulls data from dispatching system and Better impact to report on progress of implementation and makes recommendations for improvements in new processes.

• Training Documentation - Coordinates orientation and training programs for volunteers in Better Impact. Coordinates assembly of training materials; Assists in organizing group activities for clients or recognition events for volunteers.

• Recordkeeping - Maintains program recordkeeping systems and provides evaluation of program statistics for program coordinator.

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 2 days per week, 4 hours per day, during a standard workweek of Monday through Thursday (Fridays off). Specific hours and days of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

http://www.clackamas.us/

http://www.clackamas.us/onboarding/

https://www.mthoodterritory.com/

ABOUT THE DEPARTMENT

The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the http://www.clackamas.us/h3s/

http://www.clackamas.us/socialservices/.

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.

• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.

• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.

• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.

• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.

• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

https://www.clackamas.us/des/jobs.html

https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITING QUESTIONS?

Kelly Schaefer, Recruiter

mailto:KSchaefer@clackamas.us?subject=RECRUITMENT%20QUESTIONS

To apply, visit https://apptrkr.com/5359217

https://www.jobelephant.com/

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