Account Manager
Summary: At Jimmys Gourmet Bakery, we don't just make cookies, we create *premium cookie and artisan bread products that delight customers and elevate brands. We serve businesses of all sizes and offer *customizable cookie solutions* to fit every need. Now, we're looking for an Account Manager to help us continue our journey of growth and innovation.
Essential Functions & Responsibilities
- Be the main point of contact for our valued customers, distributors, and brokers. You will build strong, long-lasting relationships.
- Communicate clearly through email, phone, zoom, or in-person meetings, ensuring every client feels supported.
- Serve as a trusted advisor for key accounts, guiding them to the perfect solutions, whether it's Jimmy's branded products or custom creations.
- Track key metrics and stay ahead of client needs, ensuring timely and seamless delivery of products.
- Collaborate with internal teams, from R&D, Manufacturing, and owners, to ensure our products consistently exceed expectations.
Skills and Specifications
- 1 to 2 years experience in account management or customer service.
- Powerpoint and Excel- help you present data and insights.
- Thrive in a fast-paced, dynamic environment and can handle change with ease and adapt quickly.
- Organizational skills, prioritizing and managing tasks efficiently, keen attention to detail, and adherence to timelines.
- Clear, simple communication.
- Internally driven and motivated to grow.
Work Environment
- Professional office environment: Involves 75% sitting and working at a computer/video display terminal and 25% moving around the office and warehouse.
- Products manufactured in this facility may contain peanuts and tree nuts.
Why Join Jimmys?
- You'll represent a brand known for "quality, customization, creativity, and innovation" no cold calling necessary! You'll focus on strengthening relationships with existing customers and creating new opportunities.
- Work in a team-oriented environment that values collaboration, creativity, and constant improvement.
- Be part of a growing company where our contributions truly matter and where there's always room to learn and grow.