City of Portland - Financial Eligibility Specialist - General Assistance
City of Portland - Financial Eligibility Specialist - General Assistance
HEALTH & HUMAN SERVICES DEPARTMENT - SOCIAL SERVICES DIVISION
Full-Time, 37.5 hrs. per week. Monday - Friday, 8:00 AM- 4:30 PM.
This position processes General Assistance applications and determines financial eligibility in a high volume, ethnically rich, multi-site work environment.
Job responsibilities include:
• Computing consumer budgets.
• Utilizing a language line for non-English speaking applicants.
• Verification of income and expenses.
• Processing vendor payment vouchers.
• Preparing decision sheets.
• Interacting with community agencies.
• Participating in Fair Hearings and maintaining electronic files.
Required Skills & Experience:
• This work includes interaction with a diverse consumer base requiring flexibility, a positive attitude and solutions-based thinker with a focus on the delivery of excellent customer service.
• Graduation from a standard high school, experience in a social service agency; or any equivalent combination of experience and training.
• Knowledge of public assistance programs and excellent customer service skills.
Preferred Skills & Experience:
• Experience working with the homeless population.
Applications accepted until 01/17/2025
Offers of employment are contingent upon the completion of a satisfactory criminal background check.
Salary & Benefits:
This is a union position, CEBA (Grade 13) - Starting rate of $23.50/hr.
The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits include:
• Free employee health insurance with the completion of wellness incentives
• Thirteen paid holidays
• Sick, vacation, and personal leave
• Life, dental, vision and income protection insurances
• Choice of retirement plans, including a pension plan
• Use of City recreation facilities
• Discount on professional development programs through USM and Thomas College
If you have questions or need assistance with the application, please contact Shae Gonzalez (City of Portland Recruiter) at sgonzalez@portlandmaine.gov or 207-653-3615 (call or text)
The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov
To apply, visit https://apptrkr.com/5905648