Content Writer Specialist Intern

Content Writer & Business Communications Specialist (Internship) 

MSPbots is seeking a skilled Content Writer & Business Communications Specialist who understands B2B SaaS, MSP audiences, SEO-driven web writing, and brand-centered storytelling. This role is responsible for creating high-impact content across digital channels and owning key business communications that support our growth, thought leadership, and customer engagement. 

You will craft clear, compelling content that educates MSPs, showcases our AI-powered solutions, and reinforces MSPbots’ position as a trusted industry partner. You’ll collaborate closely with marketing, product, and leadership teams to ensure consistency in messaging, tone, and brand voice. 

Objectives of This Role 

• Produce high-quality content that connects with MSP audiences, drives engagement, and builds brand authority 
• Communicate MSPbots’ mission, vision, and value proposition through clear and persuasive storytelling 
• Support business communications, including internal updates, announcements, partner messaging, and executive communications 
• Increase website traffic and content performance through SEO best practices 
• Generate content ideas and pitches based on industry trends, MSP challenges, and market insights 
• Deliver writing assignments accurately and on time, aligned with project requirements 

Key Responsibilities 

• Write and edit content that promotes MSPbots’ products, services, and thought leadership, including: 
• Website copy 
• Blog posts and long-form articles 
• Email campaigns and newsletters 
• Social media content 
• Product descriptions, ebooks, and marketing assets 
• Own and support business communications, such as: 
• Internal and external announcements 
• Partner and customer communications 
• Executive and leadership messaging 
• Conduct in-depth research on MSP industry topics, AI, automation, and SaaS trends to ensure accuracy and relevance 
• Optimize content for organic search, readability, and conversion 
• Revise and proofread content prior to publication to maintain quality and consistency 
• Collaborate with content strategists, marketers, designers, and product teams to build and execute editorial calendars 
• Ensure all content aligns with MSPbots’ brand voice, tone, and messaging standards 

Skills and Qualifications 

• Exceptional written communication skills with a strong command of grammar, punctuation, and style 
• Strong attention to detail and ability to manage multiple deadlines 
• Creative and strategic thinker with a data-informed mindset 
• Solid understanding of web writing, SEO best practices, and audience-focused content 
• Ability to translate complex technical or business concepts into clear, engaging content 

Preferred Qualifications 

• Proven experience as a content writer or copywriter in B2B, SaaS, or MSP-related industries 
• Experience supporting business or corporate communications 
• Comfortable collaborating with cross-functional teams and incorporating feedback 
• Experience using content management systems (e.g., WordPress) 
• Strong, adaptable writing voice and tone 
• Positive attitude, curiosity, and willingness to learn 
• Portfolio of relevant writing samples