Call Center Agent
Position: Call Center Representative
Location: Remote (eligible states listed below)
Job Type: Contract | Part-time | Flexible Hours
Pay: $11 – $20 per hour
About the Role
LuxeLync is a call center agency that hires representatives who work directly with our partnered, contract-bound companies. Representatives are first assigned to a LuxeLync team and then select a contract they wish to work under as a call center representative. Training is conducted by the contracted company and may include paid training. Upon successful completion of training, representatives receive certification and transition to full compensation.
Eligible States
We are currently accepting applicants from the following states only:
AL, AK, AR, AZ, DE, FL, GA, HI, IA, ID, IN, KS, KY, LA, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, RI, SC, SD, TN, TX, UT, VA, WV, WY
Responsibilities:
- Handle inbound and/or outbound calls professionally
- Assist customers with questions, troubleshooting, and problem-solving
- Meet performance and quality targets
- Manage your own flexible work schedule (minimum required hours apply)
What We’re Looking For
We’re seeking motivated, hard-working individuals who value flexibility and remote work. If you’re dependable, organized, and eager to grow, we’d love to meet you.
Requirements:
- Strong communication and active listening skills
- Basic computer proficiency (typing, email, CRM systems)
- Ability to multitask in a fast-paced setting
- Prior customer service experience is helpful but not required
- Computer & Equipment Requirements
- To ensure smooth, compliant remote operations, please make sure your setup meets these core requirements:
Operating System
- Windows 10 or Windows 11 (fully updated)
- Mac systems are not supported unless running Windows via Boot Camp or virtualization (note: many programs do not support Boot Camp setups)
Hardware & Connection
- At least 60GB total hard drive with 20GB free space minimum
- Hard-wired Ethernet internet connection (WiFi-only setups not allowed)
Monitors / Workspace
- Primary monitor resolution: minimum 1280×1024 (Full HD 1920×1080 recommended)
- Dual monitors preferred for multitasking efficiency
Accessories / Environment
- USB headset with microphone
- Quiet, distraction-free workspace with a door (home office recommended)
- Updated security software (Windows Defender or equivalent)
Why Join LuxeLync
- 100% remote work from home
- Paid training and career growth opportunities
- Supportive, fun, and professional team environment
Ready to get started?
If you’re looking for a flexible, rewarding remote opportunity with great support, apply today and start your LuxeLync journey.