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Americorps-Mentor Dubuque Match Specialist (2020-2021)

SALARY: See Position Description
OPENING DATE: 06/29/20
CLOSING DATE: Continuous
DESCRIPTION:
Contract Dates: 1700 hours: September 8, 2020 – August 21, 2021 (Minimum of 35 hours per
week)
Salary: Living allowance of $16,150 ($646 before tax every 2 weeks over 50 weeks) &
Education award of $6,195)*
Opening Date: June 29, 2020
Closing Date: Open until filled
GENERAL SUMMARY:
The Match Specialist AmeriCorps Member will serve alongside their Site Supervisor at Mentor
Dubuque to provide guidance and supervision to Mentor Dubuque matches in order to promote
strong, long-term mentor relationships. AmeriCorps is a network of national service programs that take a different approach to improving lives and fostering civic engagement. Members commit their time to address critical community needs like increasing academic achievement, mentoring youth, fighting poverty, preparing for disasters, and more.
More information can be found at: www.cityofdubuque.org/AmeriCorps
AmeriCorps Members receive a bi-weekly living stipend and upon the completion of their
contract, AmeriCorps member will receive education award in the form of an electronic payment
through my.americorpgs.gov. Education award may be used to pay educational costs at eligible
post-secondary educational institutions or qualified student loans. Members who are 55+ years
of age can transfer award to child or grandchild.
EXAMPLES OF DUTIES:
SERVICE RESPONSIBILITIES:
• Cooperate closely with AmeriCorps members serving at the Multicultural Family Center to
create and develop collaboration on teen-focused programming between the program partners.
• Provide match support guidance and activities for community based mentoring.
• Through scheduled in-person, telephone and electronic contact, ascertain that the elements of
child safety, match relationship development, positive youth development and volunteer
satisfaction are fulfilled and that potential problems and barriers are identified and addressed as
early as possible. Promptly notify supervisor regarding concerns, which may negatively impact
the match.
• Document and monitor all aspects of match support and supervision.
• Assess individual training needs, information and support needs for each match participant to
assure a positive youth development experience for the child, and successful and satisfying
experience for the volunteer.
• Ensure high-level proficiency in applying child safety and risk management knowledge,
policies and procedures throughout all aspects of job function.
• Provide guidance to mentors having difficulties with the match. Notify the Mentor Dubuque
Program Coordinator immediately if there are any safety concerns.
• Develop strategic interventions to identify and strengthen match relationships that require
extra support to continue to grow.
• Implement and promote match activities to support ongoing volunteer involvement through
individualized recognition, annual events, and re-engagement strategies.
• Engage in evaluation activities in order to assess the length and strength of each match.
• Establish, monitor and meet goals for survey completion and match statistics collection.
• Conduct exit interview by phone with all parties at match closure. Assess reasons for match
closure and re-match potential. When match terminates prematurely or unexpectedly, refer exit
interview to supervisor for completion.
• Identify and promote re-engagement of volunteers as Mentors, board members, donors and in
other volunteer capacities.
• Share with development and/or marketing staff potential partnership relationships as
discovered through volunteers' and parents' employers and affiliations.
• Serve at special events in order to sustain/expand the program.
• Collaborate with speaking engagements and promotional booths/events/exhibits in the
community.
• Conduct mentor and mentee interviews and pre-match meetings as necessary.
• Maintain and uphold confidentiality practices and policies.
• Attend all AmeriCorps trainings and service projects.
• The program may require the member to engage in other allowable activities that are not
specifically outlined in the position description, but that support the AmeriCorps program design
and which help the program meet its goals. In no circumstance will members be asked to
perform prohibited activities outlined in the Member Service Agreement
TYPICAL QUALIFICATIONS:
MINIMUM QUALIFICATIONS:
Qualifications:
• Be at least 18 years old, and a US citizen, national, or legal permanent resident alien
• Must be able to pass a 3-part background check
• Bachelor's degree, preferably in social work, human services, or a related field
• Desire to work with children and volunteers, Experience working with children and youth
preferred
• Must have reliable transportation
• Good communication skills and organization skills necessary
• Must complete required agency trainings such as Mandatory Reporter training
• Knowledge of diversity, equity and inclusion
• Experience or desire to work with culturally diverse populations.
• Ability to establish and maintain effective working relationships across cultural differences
(ages, race, ethnicity, socio-economic status, gender, sexual orientation, etc.)
PHYSICAL REQUIREMENTS:
• Position requires service member to sit at a desk for long periods of time
• Some repetitive motions such as typing
• Occasionally involves lifting, squatting, bending over, and engaging in other physical activities
SUPPLEMENTAL INFORMATION:
SERVICE SCHEDULE:
Service activities will take place predominately at Mentor Dubuque. The AmeriCorps Member
must be able to serve from 8:30 AM – 5:00 PM, Monday through Friday. Contract may include
some evenings and weekends. Members may be asked to serve at special events and activities
within the grant partnership that may be outside of the member's normal service hours.
Members are required to attend the monthly training offered to all AmeriCorps Members within
the AmeriCorps Partners in Program as well as the National Days of Service. Site Supervisors
will plan a quarterly service schedule in calendar format in which both the member and site
supervisor will agree and adhere to. This schedule is meant to outline how the member will
successfully get to the allotted hours within the term limits.
Application: all applications are submitted electronically via this website.
CONTACT:
Heather Satterly
City of Dubuque AmeriCorps Partners in Learning
2200 Bunker Hill Road
Dubuque, IA 52001
Phone: 563.690.6171
Email: hsatterl@cityofdubuque.org
*AmeriCorps member will receive education award in the form of an electronic payment through
myamericorpgs.gov. Education award may be used to pay educational costs at eligible postsecondary
educational institutions or qualified student loans. Members who are 55+ years of
age can transfer award to child or grandchild under specific conditions.
The City of Dubuque is an equal opportunity employer. All applicants will receive consideration
for employment without regard to race, color, religion, age, sex, sexual orientation, gender
identity, national origin, disability or veteran status.
APPLICATIONS MUST BE FILED ONLINE AT:
http://www.cityofdubuque.org/2087/Job-Opportunities