Housekeeping Management Intern - Interviews 4/9/21

This internship offers a focus on the development of management and operational knowledge and experience in the operation of the housekeeping department within a full service hotel setting.

Available as an internship for fall or spring semester in a part-time capacity and for summer semester for a full-time position. 

· Day-to-Day operation and management of a housekeeping department, including organizing and assigning boards and project work, monitoring progress and running daily meeting.

· Direct leadership of all housekeeping staff to meet established quality and efficiency standards as well as labor and other cost and revenue goals.

· Motivation, development and support of housekeeping staff, including on-going training along with consistent and constructive coaching and counseling for performance that fosters a team spirit.

· Maintenance of a safe, positive work environment.

·        Day to day running a shift (opening, closing, etc.)

·        Standards training/maintenance/auditing

·        Hands on training of hourly associates

·        Hiring process

·        Scheduling guidelines

·        Coaching/documentation for performance improvement

·        Inventory/ordering processes

·        Payroll process

·        Cost management

·        Guest relations/issue resolution

·        Incident Management

·        Safety Program Training and Maintenance

·        Accounting processes