Mandarin Technical Support
Epay World LLC is a fast-growing full-service payment processing company; we work with customers from diverse industries to streamline their electronic payments and collections. Because of our huge growth, Epay World is now seeking a self-motivated and energetic customer tech support specialist for our New York office.
This is a great opportunity for candidates looking to challenge and learn more about the real world. We expect you to grow and keep up with us as we reach our goals. Our ideal candidate is confident, sociable, and driven.
Skills of repair computer hardware and software.
Able to operate different system like Window, Mac OS, Linux (Ubuntu, Red hat, Arch, Cent OS)
contacting potential customers via telephone, email, and other electrical devices.
Arranging meetings with prospects in order to demonstrate products.
Identifying opportunities for new business within the market.
Ensuring all administration relating to sales is completed effectively
Working closely with other departments and finding opportunities to cross sell.
Strong communication skills, both written and oral
Confident talking to a diverse group of people
Capable to work independently and multitasking
Must be enthusiastic and energetic
Bilingual in English and Chinese Mandarin
*We provide training, so you don't need to be an expert on all of the systems, but it is a huge plus if you have previous technical support experience/familiarity with the listed systems.
Please note: we are unable to provide sponsorship for this position at this time
Work Schedule: Mon - Sat 9AM-6PM
Driver license required, need drive to the office
Job Type: Full-time