Public Safety Dispatcher (full time)

The City of Dubuque invites applications for the full time position of Public Safety Dispatcher. This posting will be used to recruit for two openings. The successful candidate will perform technical and skilled work related to the operation of the Dubuque County Emergency Communications Center, which includes, but is not limited to, law enforcement, fire, and ambulance emergency communications systems; operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at Dubuque County Emergency Communications Center; take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters; coordinate and provide information to law enforcement and emergency response personnel; access sensitive databases and other information sources as needed; provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures; and perform other duties as assigned. Customer service or dispatcher experience; possession of a high school diploma or its equivalent; certification (or ability to obtain within one year) in the following areas: 40-hour State Telecommunications Training or equivalent, Emergency Medical Dispatch Certification, Emergency Fire Dispatch Certification, Emergency Police Dispatch Certification and State Certification on the IOWA/NCIC System required. The successful candidate will possess the ability to follow a management philosophy that is input oriented and values equity, problem solving and the development of partnerships; and the desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork. The City offers an hourly wage range of $23.97 - $26.80, and an attractive benefits package which includes twelve weeks of paid parental leave. The complete position description and benefits information can be found on our website: www.cityofdubuque.org/employment. For full consideration, submit an electronic City of Dubuque employment application at https://www.governmentjobs.com/careers/dubuqueia no later than October 28, 2021. For assistance or questions with the application process, contact the Human Resources Department: (563) 589-4125 or humanresources@cityofdubuque.org. The City of Dubuque is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or veteran status. 

Note: only applications submitted via the electronic City of Dubuque process will be considered.