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Public Safety Dispatcher - Gateway National Recreation Area

  • Performs dispatch and call taking services for public safety related incidents and operations. Receives and evaluates emergency calls for service. Obtains information through questioning and determines the priority of the call.
  • Performs general Communications Center clerical duties such as data entry, quality, records management, inventories, and verification and maintenance of contact listings, etc.
  • Queries and relays wants, warrants, driver and vehicle status, Be on the Lookout (BOL), and Attempt to Locate (ATL) information for law enforcement contacts and investigations.
  • Provides for officer safety through maintaining status on officers, maintains situational awareness during all contacts, and anticipates responders requests and needs.
  • Provides communications and logistical support to responders; maintains status on resources and incidents.
  • Coordinates responses to incidents; initiates appropriate response of personnel and apparatus in accordance with agency plans, guides, and protocols.
  • Coordinates use of assigned radio frequencies, directs radio traffic to appropriate channels, and restricts channels to emergency use as necessary.
  • Prioritizes radio traffic and related communications.
  • Serves as a certified operator of National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS).