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Quality Review Specialist

Quality Review Specialist (35 Hour)

Recruitment #220513-5687HC-001
Cheshire, CT
East Hartford, CT
Hartford, CT
New Haven, CT
Norwich, CT
Stratford, CT
Torrington, CT
Wallingford, CT
Waterbury, CT
Date Opened 5/18/2022 12:00:00 AM
Salary $62,210 - $84,320 annually
Job Type Open to the Public
Close Date 5/25/2022 11:59:00 PM


Are you experienced in reviewing programs for individuals with intellectual disabilities? 
If so, we invite you to apply for an exciting opportunity!

The State of Connecticut, Department of Developmental Services (DDS) seeks a results-oriented and qualified professional for the position of Quality Review Specialist in the Quality and Systems Improvement Division, based out of the Wallingford, CT Office.

This is a full-time thirty-five (35) hour per week position. The work schedule is Monday through Friday 8:30 am to 4:00 pm. However, work schedule flexibility is required in order to meet the demands of the job. Telework may be available at the discretion of the Manager. Statewide travel may be expected.

This is a dual caseload for CLA and CCH licensing unit and the selected applicant will review all licensed settings and encompasses knowledge of regulations 17a-227-1-22 and 17a-227-24 through 30.

The current vacancy is for Wallingford, however, the list of applicants from this recruitment may also be used for future anticipated vacancies for the below listed locations. If you are interested in any of the potential future vacancies, please apply to this recruitment.

East Hartford
New Haven

What we offer:
We offer competitive benefits including health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals. We encourage a healthy work/life balance to all employees.


To apply:
If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, DDS EEO Employment Specialist 2 860-418-6143 or

Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system. Applications to this recruitment may be used for future vacancies in this job class.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Important information after you apply:
At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

Connect with us:
  • If you have any questions pertaining to this recruitment, please contact Jasmyn Raymond,
  • Follow the State of Connecticut on LinkedIn.


In the Departments of Developmental Services and Public Health this class is accountable for independently performing a full range of tasks in the evaluation and monitoring of programs and services for individuals with intellectual disabilities or other related conditions.


Performs on-site inspections through reviewing, monitoring and evaluating programs and services; observes individuals served and staff interactions and conducts interviews of staff, individuals served and family members or guardians; interprets federal and state regulations regarding facilities under their jurisdiction; prepares reports on facilities, programs and/or agency findings for compliance with pertinent federal and state regulations and communicates results; maintains records of inspections and subsequent recommendations; meets with providers in cases of non-compliance and suggests plans or correction as needed; provides on-going consultation and technical assistance in relation to requirements and implementation of program standards; investigates complaints regarding licensed or certified facilities, programs and agencies; identifies situations of serious threat to individual health and/or safety and recommends corrective action; assesses outstanding corrective actions and follow-up items; conducts outreach to family members or guardians; reviews and evaluates medical records, individual plans, case notes, legal and fiscal documents; assists in the development of regulations, policies and standards for quality assurance; may research, analyze and contribute to the development and implementation of new quality measures and methods; may determine appropriateness of individual services and supports on an ongoing basis; may prepare data for legal proceedings regarding service quality to individuals served; may participate in administrative and legal proceedings; may coordinate team inspection procedures; performs related duties as required.


Knowledge of and ability to interpret and apply relevant state and federal laws, statutes and regulations; knowledge of principles and practices of inspection, evaluation, compliance and quality improvement; knowledge of state policies and local ordinances; knowledge of principles and practices of health inspectors and fire inspectors; knowledge of modern methods of care, treatment and education of individuals served with intellectual disabilities; interpersonal skills; oral and written communication skills; ability to perform inspections and individual reviews; ability to utilize computer software; ability to evaluate active treatment service.


Six (6) years of experience in writing, implementing and/or evaluating individual client programs for individuals with intellectual disabilities or other related conditions.


One (1) year of the General Experience must include experience on an interdisciplinary team addressing the residential, programmatic or educational needs of individuals with intellectual disabilities or other related conditions.
Note: For State Employees, the Special Experience will be interpreted at the level of Supervising Developmental Services Worker 1 or Supervising Developmental Services Worker 2.


1. College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equalling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in the behavioral sciences, child development, counseling, education, nursing, psychology or licensure as a Physical Therapist or Occupational Therapist may be substituted for one (1) additional year of the General Experience.


Preference will be given to candidates who possess the following experience:
  • Working with Community Living Arrangements and Community Companion Homes regulations and the licensing processes of both programs.
  • Performing various assessments and quality audits within a healthcare system.
  • Conducting consumer satisfaction surveys (e.g. National Core Indicators (NCI's).
  • Conducting interviews.
  • Performing remote/virtual inspections. 
  • Making quick and rationale judgement calls.
  • Applying organizational and time management skills.
  • Applying applicable CT statutes, regulations, policies, procedures, standards, code requirements and best practices.
  • Using various web based systems, video conference platforms, QSR application as well as data collection systems (e.g. Excel, Therap, Evolve, Care Logic, Medisked, etc.).
  • Writing and negotiating plans of corrections and overseeing implementation of plans of correction. 
  • Writing detailed reports and/or summarizing findings of concern.


1. Incumbents in this class may be required to possess a current Connecticut license for the appropriate disciplines.
2. Incumbents in this class may be required to travel.


The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.