STUDENT TRAINEE (OPERATIONS SUPPORT) (TEMPORARY)
Every day, we change lives.
U.S. Citizenship and Immigration Services (USCIS), under the Department of Homeland Security (DHS), is the government agency that oversees lawful immigration to the United States. We are 19,000 government employees and contractors working at more than 200 offices across the world.
Our Mission: USCIS upholds America’s promise as a nation of welcome and possibility with fairness, integrity, and respect for all we serve.
Visit uscis.gov/careers to learn more about what it means to work for USCIS.
This position is in the Field Operations Directorate, Office of Field Operations,, Northeast Regional Field Offices in Hartford, CT; Boston, MA; Lawrence, MA; Portland, ME; Buffalo, NY; Albany, NY; and Providence, RI.
This position goes from GS-04, step 01 ($15.47 per hour) to GS-04, step 10 ($22.53 per hour). The actual salary will be set based on the grade, step, and location of the selectee(s) and/or position. View the 2022 Locality Pay Charts for more information.
As a STUDENT TRAINEE, you will provide assistance and support to field management staff on a variety of matters in support of USCIS programs and mission requirements.
Duties
As a Student Trainee, you will gain valuable professional, administrative, and/or technical on-the-job training and experience with the opportunity to explore future career possibilities with U.S. Citizenship and Immigration Services (USCIS).
- Research and assemble pertinent information from a variety of sources, including electronic files, archival records, instructions, directives, standing operating procedures, reference guides and operating manuals.
- Provide general administrative support to the functional areas to which assigned, including responding to routine inquiries, maintaining hard copy and software based filing and tracking systems, and preparing and editing correspondence
- Use software products such as Microsoft Word, Microsoft PowerPoint and Microsoft Excel to produce briefing materials.
Qualifications
GS-04: You qualify at the GS-04 level if you possess one (1) year of general experience. Such experience may include:
- Performing clerical, office or other work that includes filing, answering phones, greeting customers;
- Responding to routine inquiries, performing data entry; and
- Creating routine correspondence using a variety of automated systems.
OR
- Completion of two (2) full academic years of post-high school study or an associate's degree from an accredited institution. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement.
Other Information
This is an internship appointment with a not-to-exceed (NTE) date. Initial appointments are temporary appointments NTE one year from the time of the initial appointment. These appointments may be extended for an additional year as needed. This is a student intern position in the Pathways Program. Selected individuals are placed in an excepted service position that integrates their academic studies with relevant federal work experience. This appointment may be extended up to one year from the start of the program, and up to one additional year after the first extension. Extensions do not allow for a change in series, grade, or geographic location.
In order to be appointed, you must be enrolled in a qualifying and accredited educational institution pursuing a degree, diploma, or certificate.
A qualifying educational institution is a:
- Public high school whose curriculum has been approved by a state or local governing body.
- Private school that provides secondary education as determined under state law.
- Home-school that is allowed to operate in a state.
- Technical or vocational school.
- Two (2)-year or four (4)-year college or university.
- Graduate or professional school (e.g., law school, medical school).
- Post-secondary home-school curriculum that has been approved by an accrediting body recognized by the Secretary of the U.S. Department of Education is qualifying.
A certificate program means post-secondary education, in a qualifying educational institution, equivalent to at least one (1) academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum.
Students who take online courses are eligible to participate in the Student Internship Program so long as all other requirements are met and the school is accredited by the U.S. Department of Education.
IMPORTANT NOTE: To be eligible for this opportunity, you must provide Spring/Summer or Fall 2022 transcripts and or verification of enrollment. If selected you will be required to provide transcripts to show you are continuing school through or beyond August 31st, 2022; these will be required prior to entering on duty. If you are graduating prior to August 31st, 2022 you are NOT eligible for this program. You must be able to physically report to the actual hiring office in order to carry out work assignments. Remote location assignments are not currently an option.
Who May Apply
Current or prospective students who have been accepted for enrollment or are currently enrolled at least part-time in an accredited educational institution AND are able to attend school and physically report to the hiring office.
How to Apply
Applications must be submitted through USAJOBS to be considered.
- Visit www.usajobs.gov and log in to your user account, or create an account if you do not have one.
- Once you have created an account and logged in, visit https://www.usajobs.gov/job/659387700 to view the full job opportunity announcement and apply.
- Review the entire announcement for any additional requirements of the position and the required documents.
- Follow all directions in the "How To Apply" section of the USAJOBS announcement referenced above. Your complete application and all supporting materials must be received by 11:59pm Eastern Time on the closing date of the job announcement listed in USAJOBS.