Public Utilities Regulatory Analyst IV (JC-431617)

Individuals interested in applying for this vacancy must have eligibility.  If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on “How to apply”.   

The examination is a separate process from applying for this vacancy.  Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit. 

The Customer Programs Section in the Communications and Water Policy (CWP) Branch within the Public Advocates Office is seeking a Public Utilities Regulatory Analyst IV to join its Customer Programs team.

Under the general direction from the Program and Project Supervisor, the analyst will participate in several proceedings and programs related to the communications industry. The analyst will conduct technical, analytical, and research to make evidence-based recommendations related to communications services, write comments on utility applications and Commission rulings, deliver presentations to staff and senior decision makers, testify at hearings, and represent the Public Advocates Office in various forums.

You will be part of project teams conducting research and analysis to support the Public Advocates Office policy development on communications services to protect California customers, including people with disabilities, low-income households and other disadvantaged and marginalized communities to advance social justice.

As the Commission continues to address access to essential communications services and other utility services, the analyst may be assigned work in other areas and branches, as needed.

The positions at this level require a great degree of knowledge, skill and ability in order to provide original research and advisory services on highly complex and technical problems. Assignments require major synthesis of information and perspective utilizing data of varied types and sources.

Incumbents may have lead responsibility in directing and implementing major complex research studies or programs and may lead workshops on regulatory issues of moderate scope and complexity.

The Customer Programs Section is currently working on a range of topics, including:

• Developing customer protections on communication services for people with disabilities, people who are incarcerated, low-income households and other disadvantaged and marginalized communities to advance social justice.
• Developing policy recommendations to close the digital divide and ensure safe and reliable phone and broadband services for all Californians.
• Participating in General Rate Cases (GRC) for Small Rural Telephone Companies to ensure customer protections of phone and broadband services in rural areas, developing just and reasonable rates for customers.
• Developing policy recommendations to achieve affordable broadband services, particularly for low-income customers in rural areas and increase broadband adoption.

Carrying out these functions includes, but is not limited to, the following:

• Developing and applying standard solutions, approaches and methodologies.
• Collecting, synthesizing, modeling, and analyzing data (quantitative and qualitative).
• Using spreadsheets and other quantitative tools.
• Developing evidence-based recommendations.
• Present research, analysis, findings, and recommendations orally and in writing;
• Write high-quality protests, testimony, and comments related to general rate cases, other proceedings (e.g., complaints, applications, investigations, rulemakings, workshops, and committee meetings), advice letters and other utility filings.
• Attend and represent the Public Advocates Office at intra-agency and inter-agency conferences, workshops, and public meetings concerning issues of utility rates and service, proposed new and federal regulations, public-purpose programs, and other related issues.
• Testify in evidential hearings.

CLICK HERE to share with the California Public Utilities Commission how you first learned about this position, this will assist us in our recruitment efforts.

You will find additional information about the job in the Duty Statement.

Working Conditions

This advertisement is listed specifically for San Francisco (LA, SF, SAC) location. All identified locations will be considered as one candidate pool to fill one position.

• Los Angeles location, please apply to JC# 431638

• Sacramento location, please apply to JC# 431633

Apply to only those location(s) in which you are willing to work.

This position requires travel.

Positions at the CPUC may be eligible for telework under Government Code 14200 for eligible applicants residing in California, and subject to meeting the telework eligibility criteria. Telework Policy CalHR