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Student Trainee (Information Technology)

The title for this position is a Student Trainee (Information Technology). As a Student Trainee (Information Technology), you will perform the following duties:

  • Performs basic and clerical IT assignments, such as providing IT support for local and remote users; tracking and documenting customer support tickets; providing basic IT information to other employees within the office; maintaining incident databases; performing basic maintenance on different equipment and technology; participating in IT security tests; installing commercial software and hardware on government computers; observing the work of higher-grade specialists; and assisting higher-level specialists in more complex and intricate tasks.